Remote Web Workplace error

Boy it has been a while since my last update. Vacations in August and busy beginning to September can do that.

Ran into an issue with a client, connecting remotely with Remote Web Workplace, getting a strange error. When connecting to the server all would go fine until he chose a machine to connect to and clicked connect. At that point a strange error would pop up preventing him from connecting.

Line: 272
Char: 4
Error: Invalid procedure call or argument
Code: 0
URL: https://fqdn.com/Remote/tsweb.aspx?

After some looking I found that the issue is related to the screen display size. If you go into the options drop down and choose 1024x768 as the screen resolution the problem resolves itself. I will have to look and see why this issue affected the user in this particular situation and not in other locations.

SmallBizServer.Net gets the shout for the assit in the problem resolution.

Till Next Time,

Sean Riley
President, DogRiley